Issue Details

{{ $ticket->description ?: 'No description provided for this ticket.' }}

Customer Information

@if (auth()->check()) View Profile @endif
@php $fields = [ 'Full Name' => $ticket->siteContact->first_name . ' ' . $ticket->siteContact->last_name, 'Phone Number' => $ticket->siteContact->phone_number, 'Email Address' => $ticket->siteContact->email_address, 'Customer ID' => 'CT-0009-8282', 'Company' => $ticket->siteContact->company->name ?? 'N/A', ]; @endphp @foreach ($fields as $label => $value)
{{ $label }}
{{ $value ?: '—' }}
@endforeach

Scheduled Events

@if (!$ticket->events()->where('is_assessment_event', true)->exists() && $ticket->pipelineStage->index === 2) @endif
@forelse ($ticket->events()->where('expunged', 0)->get() as $event)
{{ \Carbon\Carbon::parse($event->start_time)->format('D') }} {{ \Carbon\Carbon::parse($event->start_time)->format('d') }} {{ \Carbon\Carbon::parse($event->start_time)->format('M') }}
{{ $event->title }}
{{ \Carbon\Carbon::parse($event->start_time)->format('H:i A') }} - {{ \Carbon\Carbon::parse($event->end_time)->format('H:i A') }}
Location
{{ $event->event_location ?: 'No location specified' }}
@empty
No Scheduled Events
This ticket does not have any scheduled events yet.
@if ($ticket->pipelineStage->index === 2) @endif
@endforelse
@if (count($additional_fields) > 0)

Other Details

@foreach ($additional_fields as $field)
{{ ucwords($field->field_name) }}
{{ $field->value ?: '—' }}
@endforeach
@endif