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Dear {{ optional(optional(optional($ticket->user->branch)->zone)->hdr)->title ?? '' }} {{ optional(optional(optional($ticket->user->branch)->zone)->hdr)->surname ?? 'Manager' }},

Ticket {{ $ticket->ticket_id }} has been moved into your zone{{ $movedBy !== '' ? ' by ' . $movedBy : '' }}{{ $fromZone !== '' ? ' from ' . $fromZone : '' }}. It has been assigned to the receiving branch's Donor Relations Practitioner (DRP). Please note it for your oversight.

Ticket Details

Ticket

{{ $ticket->ticket_id }}

Subject

{{ $ticket->subject }}

Assigned DRP

{{ optional($ticket->user)->name ?? 'N/A' }} {{ optional($ticket->user)->surname ?? '' }}

Branch

{{ optional($ticket->user->branch)->name ?? 'N/A' }}

Zone

{{ optional(optional($ticket->user->branch)->zone)->name ?? 'N/A' }}

SANBS Ticket Monitoring System

Blood Drive Coordination & Oversight

www.sanbs.org.za | 0800 11 90 31 | customerservice@sanbs.org.za

South African National Blood Service (SANBS)