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New Request Received (Inactive Zone)

The following blood drive request was submitted from a inactive Egoli Zone. Based on the resolved location, this request has been automatically referred to Customer Service for further processing.

Resolved Assignment Details

Resolved Suburb {{ $suburb?->name ?? $requestData['suburb'] ?? 'N/A' }}
Resolved Branch {{ $branch?->name ?? 'N/A' }}
Resolved Zone {{ $branch?->zone?->name ?? 'N/A' }} (Inactive)

Customer Contact Information

Customer Name {{ $requestData['title'] ?? '' }} {{ $requestData['customer_name'] ?? '' }} {{ $requestData['customer_surname'] ?? '' }}
Gender {{ ucfirst($requestData['gender'] ?? 'N/A') }}
Email Address {{ $requestData['email'] ?? 'N/A' }}
Phone Number {{ $requestData['phone'] ?? 'N/A' }}

Blood Drive Request Details

Organization Name {{ $requestData['organization_name'] ?? 'N/A' }}
Event Category {{ $requestData['event_category'] ?? 'N/A' }}
Blood Drive Type {{ $requestData['drive_type'] ?? 'N/A' }}
Number of Potential Donors {{ $requestData['number_of_donors'] ?? 'N/A' }}

Booking Preferences

Venue Name {{ $requestData['venue_name'] ?? 'N/A' }}
Proposed Date {{ $requestData['proposed_date'] ?? 'N/A' }}
Preferred Month {{ $requestData['preferred_month'] ?? 'N/A' }}
Preferred Day {{ $requestData['preferred_day'] ?? 'N/A' }}

Address Details

@if(($requestData['address_entry_method'] ?? '') === 'search') @endif
Address {{ $requestData['address'] ?? 'N/A' }}
Suburb {{ $suburb?->name ?? $requestData['suburb'] ?? 'N/A' }}
City {{ $requestData['city'] ?? 'N/A' }}
Postal Code {{ $requestData['postal_code'] ?? 'N/A' }}
Latitude {{ $requestData['latitude'] ?? '' }}
Longitude {{ $requestData['longitude'] ?? '' }}

Description / Notes

{{ $requestData['description'] ?? 'No description provided.' }}

This referral email was automatically generated by the SANBS CRM Portal because the resolved branch belongs to a inactive zone. Customer Service should review this request and allocate it to the appropriate regional office for further processing.

www.sanbs.org.za | 0800 11 90 31 | customerservice@sanbs.org.za

South African National Blood Service (SANBS)