Dear @{{ optional(optional(optional($ticket->user->branch)->zone)->hdr)->title ?? '' }} @{{ optional(optional(optional($ticket->user->branch)->zone)->hdr)->surname ?? 'Manager' }},

Ticket @{{ $ticket->ticket_id }} has been moved into your zone@{{ $movedBy !== '' ? ' by ' . $movedBy : '' }}@{{ $fromZone !== '' ? ' from ' . $fromZone : '' }}. It has been assigned to the receiving branch's Donor Relations Practitioner (DRP). Please note it for your oversight.

Ticket Details

Ticket

@{{ $ticket->ticket_id }}

Subject

@{{ $ticket->subject }}

Assigned DRP

@{{ optional($ticket->user)->name ?? 'N/A' }} @{{ optional($ticket->user)->surname ?? '' }}

Branch

@{{ optional($ticket->user->branch)->name ?? 'N/A' }}

Zone

@{{ optional(optional($ticket->user->branch)->zone)->name ?? 'N/A' }}

View Ticket

SANBS Ticket Monitoring System

Blood Drive Coordination & Oversight