Hi @{{ $ticket->user->name ?? 'there' }} @{{ $ticket->user->surname ?? '' }},

Ticket @{{ $ticket->ticket_id }} has been assigned to you@{{ $assignedBy !== '' ? ' by ' . $assignedBy : '' }}. Please review it and continue with the required coordination.

Ticket Details

Ticket

@{{ $ticket->ticket_id }}

Subject

@{{ $ticket->subject }}

Branch

@{{ optional($ticket->user->branch)->name ?? 'N/A' }}

Zone

@{{ optional(optional($ticket->user->branch)->zone)->name ?? 'N/A' }}

View Ticket

SANBS Ticket Monitoring System

Blood Drive Coordination & Oversight